Air 2000 Review

Watch this item

Average rating for this product is: 2.6 out of 5

From 3 ratings and 16 reviews

56% of users recommend this product

AWG's Review of Air 2000

25th Feb 2004

Overall Rating

Value for money
Flight From - To
Manchester to Alicante
Flight on time?
Comfort on flight

Flight Date
February 2004
Ticket class
Economy
Customer service
Quality of food

Good Points

Very clean, pleasant environment on board. Highly professional cabin crew.

Bad Points

Please see review text.

General Comments

February 2004 Air 2000 'ticketless' flight booked online. Manchester to Alicante / Alicante to Manchester. Booked many months in advance - quite a good saving, although still well over £600 for three adults and a child. Air 2000 e-mail you the full details, you print it out, and then take it to the check in desk on day of travel - simple as that! Flight departure time from Manchester was altered weeks before, - received a phone call from Air 2000, followed by another e-mail. Boeing 757 (the ones with a centre aisle and three seats either side) on both journeys. Nice comfy blue 'leatherette' seats, although I detect slightly less legroom than Britannia flight taken a few months earlier (don't think I've grown any taller at 54!). Onboard meals: now this is where I personally find fault. Ok, they call them "complimentary" . . . but!! If you are not a meat eater forget them, as sausage, bacon etc. on one journey and beef stew and dumplings (yes, read that again) on the other journey. The latter was rejected by a large number of passengers. When I asked if there was anything else, - sorry no, - vegetarian meals have to be pre-booked (was not told this on any e-mail correspondence). Yet, I could have sworn I overheard some passengers who could not eat the meat on religious grounds being offered either cheese or tuna mayo. sandwiches! (perhaps my hearing was distorted by cabin pressure).

Incident at Alicante Airport. All passengers were checked down to a bus waiting area (a sort or large room with just a handful of chairs where you board a bus which takes you to your plane). We were all stuck in this area for about 45 minutes. Absolutely awful! Many very elderly passengers and couples with babies! Now the reason was that Air 2000 - found a faulty seatback in the plane which could not be repaired. But just who was to blame for this long wait in this awful room for so long? Was it Alicante Airport or Air 2000? Whoever it was, is an absolute idiot and should have been dismissed for this mistake.