Intuit Quicken 2004 Premier Home and Business Review

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oj584's Review of Intuit Quicken 2004 Premier Home and Business

24th Feb 2004

Overall Rating

0 stars
  • Value for money
    0 stars
Good Points

none


Bad Points

forcasting, tech support, downloads, constant freeze ups, investment updates


General Comments

This is a copy of a message I left quicken regarding their Intuit Quicken 2004 Premier Home and Business account software.

I am completely unhappy with this product!!!! The forcasting feature does not work correctly!!! I contacted online tech support about it, and they say I discovered a bug. At $100 for the home and business version, these simple functions should have NO bugs!!!

I am also experiencing problems in the investing accounts, but I refuse to pay nearly $2 a minute to have you tell me it is a bug, and there is nothing you all will do about it!!! Seriously now, should my computer freeze up, every time I click on the calendar, or attempt to update quotes/prices online?? I think not!!!!!

The store, where I bought this product, will not accept returns, so...I must wait four weeks AFTER you recieve this product to get a refund!!!!

Tell the truth!!! You DO NOT offer customer support!!!! What support you do offer is unhelpful, and expensive!!!

You are selling a product that is defective!!!!!



John N. Bennett


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