Costa Cruises, Costa Mediterranea, Western Caribbean Review

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Costa Cruises, Costa Mediterranea, Western Caribbean
3 stars
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Charlie9's Review of Costa Cruises, Costa Mediterranea, Western Caribbean Caribbean Cruise

19th Feb 2004

Overall Rating

1.5 stars
  • Value for money
    1.5 stars
  • Nights on board
    7
  • Cabin Type
    Outside balcony
  • Food - quality & variety
    2.5 stars
  • Date of Cruise
    February 2004
  • Itinerary Name
    Eastern caribbean
  • Group description
    Family
  • Entertainment on board
    2.5 stars
Good Points

It is a wonderful boat, great food


Bad Points

Service


General Comments

We reserved Air to Sea, all inclusive worry free vacation with Costa Cruises, Costa Mediterranea. We had trouble from airport to the date we debarked. Lost luggage, inability from Costa's personnel to assist us. Toiletry kit for men only (only my husband uses after shave lotion). No Rental facilities on Costa Mediterranea ship. Shops don't sell bathing suits, sandals. They sell dresses and purses but no shoes. What happens when you have no luggage. Inability to get beach towels because we had not reserved shore excursion with Costa. Impossible to open balcony doors (we had reserved 2 rooms side by side). Had to argue with Maitre D to access main dining room on Captain's night. Reason, we were not wearing proper attire. Well, Costa lost our travelling luggage (for all 6 of us). Our table had been assigned twice. We had to be assigned a table in the corner, next to the wine cellar.

Water slide was open from 10h30 to 12h00. Basketball court.. net unstable and ball was not inflated correctly. Arcade: Had to place a service call, change machine was empty.

To make matters worst, Average age of travellers on the boat: 72
We travelled on a Geriatric boat.

I think I said enough!

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