Graham Ellidge.'s Review of Airtours International
3rd Aug 2002
Overall Rating
- Value for money
None whatsoever.
Bad Points
Boarded aircraft @ Montego Bay 2002, supposedly ready for take-off. Kept on aircraft, without air-conditioning for app. 35 minutes, in stifling conditions, with little air to breathe,
One male passenger collapsed, the rest finding any item with which to fan themselves, in an attempt to ease the situation.
General Comments
On arriving some 14hrs. later @ Manchester (via. Gander,(Canada), Gatwick), once off the plane we were told that our luggage had been left @ Montego Bay, due to the DC 10
being "over-fueled" and to reduce weight in order for the plane to proceed.
The question I have is this :- Why keep passengers on board an aircraft, in those conditions, whilst luggage is being offloaded, rather than getting the travellers off first ???
I have of course contacted Airtours, without getting anywhere. Am I really surprised !!!
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Members' Comments onGraham Ellidge.'s Review
adambentley on 18th Apr 2006
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no way ... you may have had a bad experience but that doesn't mean everyone is. Most delays can't be blamed on the airline and when i was delayed for 14 hours coming back from Dom Rep, they refunded us, gave free meals, and accommodation if we needed it. I think they were the one of the leading airlines back in 2000 and its a shame they are not still going as they used to, now that they have merged with MyTravel.