written by ABL275 on 12/05/2008
Good Points
None - we didn't actually get to take delivery of the machine.
Bad Points
Mountfield's dealerhip network. Delivery and service was awful.
General Comments
When we wanted to buy a Mountfield 725M Ride-on Mower of the Mountfield website, itproudly displays a customer testimonial stating 'I ordered online and the mower was delivered at 1500 the same day!'. Ours wasn't.
We waited the best part of a week and then the dealership said they couldn't deliver before the weekend as they had a show on and were short-handed back at the store but said they might be able to deliver that Saturday if they could 'get around to it'
I popped out for an hour with my daughter and hey presto, they'd tried to deliver (without having let me know first) and obviously found the house empty.
We cancelled the order.