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★☆☆☆☆

“This is my second bad experience with Air Baltic....”

Written on: 17/06/2010

This is my second bad experience with Air Baltic. That's why I decided to write a review. The first time I had a direct flight from Berlin to Vilnius and the plane was overbooked, so they sent me via Warsaw, so instead of 1.5 hour travel time I ended up traveling for 5 hours. Second time I had a direct ticket from Oslo to Vilnius. My flight was canceled and I was offered either a refund or a different non-direct flight in the evening instead of morning. I chose a refund and still waiting for it. The representative told me that it will take at least 6 weeks to get a refund! I will never again book a flight with this airline.