written by on 03/05/2011
I jump USA is the worst.. they do not stand behind their warranty and they know their product is JUNK!! Jeff in customer service is a joke he talks a lot of talk. My trampoline broke under warranty, Jeff says he will take care of it until you call him back months later because he still hasn't then he will swear he will take care of the problem again and this just goes on for years unttil you give up.. Don't waist your money on this company and their junk!!! you are better off buying a less expensive one like from Walmart and replacing in in a few years it is way cheaper in the long run and a lot less stressful!!!