Written on: 14/09/2010
My first impression of the 16ft IJumpusa trampoline I bought was that it was very sturdy however it only lasted a year before the jumping mat tore. Customer service is the worst I have ever experienced in my life. Jeff is the master of the run around. He will never call you back so don't fall for that one. They tout the best warranty in the industry but they have no plans to deliver on it so do yourself a favor and spend your money elsewhere. I have been round and round since may and its mid september now and my mat is lost somewhere. Next stop is the BBB of Anaheim. Seriously, don't bother with this company. They will fold soon if they keep this up.