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★☆☆☆☆

“I had 20 windows fitted by Perfect Glazing in August...”

written by on 18/04/2011

I had 20 windows fitted by Perfect Glazing in August 2009. In February this year I found that 2 sealed units had failed. I contacted Perfect Glazing who stated that they would replace these units within 3 weeks. After about 2 weeks another failed unit was discovered. Again I contacted Perfect glazing who stated that the 2 failed units originally reported were ready but they would manufacture the third and replace altogether. After 6 weeks no contact from Perfect Glazing. I contacted them for an update. They said they would phone back - They didn't.

I went to their office where they stated that they were no longer Perfect Glazing (Glasgow) Ltd, and were Perfect Glazing (Scotland) Ltd and therefore the guarantee was null and void.

Perfect Glazing (Glasgow) Limited is still an active company. No one at Perfect Glazing (Scotland) Limited gave me this information, and actually refused to give me any information on the company. The people at Perfect Glazing (Scotland) Limited were obstructive and rude.

I had previously had double glazing for 20 years without a single failure of a sealed unit. Now I have had three in 18 months. Obviously their manufacturng preocess is poor.

They may look good value when on iitial purchase but If the windows fail at the rate that they are and this company will not stand by their guarantee then Perfect Glazing becpmes a very expensive choice.

Do not touch this company.



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