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★★☆☆☆

“This once great pub seems to have continued it's slide...”

written by divemaster on 25/03/2008

Good Points
Location.

Bad Points
Food, staff knowledge, apparent total lack of management.

General Comments
This once great pub seems to have continued it's slide into total mediocrity.



We used to live in Pangbourne years ago and although, in our time there the pub went through many changes of hands, it was always a great place to visit.



Over the past few years, on many return visits to the area we have on several occasions popped into the swan and each time the experience gets worse.



We are not looking more than a simple pub meal and a pint or two of decent beer, not too much to ask of a pub you would think.



What we received on our last visit was a meal that was obviously prepared with no care, including a lasagne that seemed like it had been microwaved (and not even for long enough).



The bar staff although pleasant enough were incredibly slow in serving the small number of customers they did have.



When I asked to speak to the manager to have a quiet word I was told that he wasn't available and to quote the member of staff I spoke to he was "almost never there".



It seems to me this pub can survive purely on it's fantastic location on the river and has stopped even trying to provide a decent service.



I'm giving up on the place!!

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