written by Guzmanoq174 on 12/10/2017
Have tried to settle my account which I usually do in line. Tonight had to phone as the site was down. After speaking to two agents giving security information to each was passed to an account manager who I couldn't understand, poor English, strong accent, had to repeat security information, he said the online payment wasn't showing, did I want to make it again guess that would be a no. First time in some years had to call, will not do so again. Time to close the account for good.