written by Foxybingo1234 on 11/10/2017
IHad a gift voucher from this company ACTIVITY SUPERSTORE for go karting or paintballing so decided to go karting, after looking on the options for locations we decided to go with the Nottingham one as it’s the closest one even though it is still a 40 mins drive, decided to book it for 09.am on a certain date giving 4 weeks notice which specified on the website, got an email back days later saying that they haven’t got that date as an available date but gave me a list of dates and times which was before 07.15 in the morning, I couldn’t not make any of them dates due to work commitments aswell as that been a ridiculous time in the morning to go karting so asked for my money back, a few days later I got an email saying that I couldn’t get the money back as they have dates available or I’d have to pay an extra £20 to extend dates which considering how much it costs for the vouchers in the first place is ridiculous or to then swap it for another experience which they gave me a link which doesn’t work, as the only dates and times you get are ones that no one in there right mind wants, Ive also had a bad experience from the hotels where you get 2nd priority to normal hotel guests, avoid this company like the plague, I have advised family and friend never to purchase any of these vouchers.