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“Absolutely Disgusting”

written by VOHughes on 17/09/2017

Wanted to cancel my Know-How Cloud membership, after it automatically renewed for the year. After being on-hold for 20 minutes (obviously a money-making endeavour!) I was told that as it had just renewed I would need to call back next year top cancel or forfeit the £30. I chose to forfeit the £30 but this is disgusting service as there is no reason that they cannot set a flag to not re-new. When I complained the guy on the other end of the phone couldn't have cared less, poor customer service and didn't even bother offering a half-hearted apology

I've always bought my PC's etc from Curry's-PC World but never again

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