written by Droylsden21 on 16/09/2017
I found Fleetway Travel extremely helpful in all aspects of our booking experience. Being of the older generation and not used to printing off our own boarding cards there were a couple of things I had to phone our contact up about. She was calm and helpful, nothing too much trouble. We got helpful reminder e-mails before our journey. The trips we were interested in were booked before we went and all aspects of our holiday made as easy as possible. The only thing was we didn't remember being warned about 'city tax' or maybe it hadn't started when we booked our holiday. Being asked for an extra 60 euros as we were booking out of our hotel was a bit of a shock. That was the only thing we had to complain about.