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“Brought a new with 10 miles on the clock Land Rover...”

written by Crouch428 on 10/09/2017

Brought a new with 10 miles on the clock Land Rover from SALTASH in Cornwall £32,000 advertised on carwow paid deposit then what a surprise they rang the next day to say their was a small problem ( As in tiny in their eyes ) the car did not have a factory fitted sat nav as is in the carwow ad. I said to the salesman fit one he said he could not and that I COULD buy a tom tom etc. I was in shock 2 things I wanted was the colour ordered ( GREY ) and a sat nav. He rang again and said he was going to make good as it was a marketing error. He came back with another car ( DARK BLUE I ASK YOU ) registered 4 months earlier with 3,000 miles on it but said it's GOT A SAT NAV. I turned it down he went on to say he now knew what I wanted like he did not after placing an order said he would try his best to find WHAT I WAS LOOKING FOR AND THAT WAS HIS LAST WORDS. One (1) hour latter he emailed saying he refunded my deposit. Since then not he or anyone from the garage has contacted me plus failed to answer emails since. The arrogance and complacency of the person which must be deep rooted throughout the company. After paying the deposit I went on line and put my personalized number on retention cost £80 paid a further £20 to admin to my insurance company to alter the details of my old car + another £30 for the new plates. Don't trust this DEALERSHIP AS YOU COULD LIKE ME BE OUT OF POCKET A LOT OF MONEY FOR ( NOTHING )