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“Worst company ever”

written by abhiverm13 on 07/09/2017

Worst company Ever. I will not recommend anyone going with bonline.
I ordered my connection , First place they take down date of movement wrong. Then Multiple calls , difficult to reach customer service and calls get drop for no reason and no call back. Then I managed to update them. week later , they only took land line from my old provider and not broadband. Multiple calls managed to update that as we.. and then on the day of connection , only phone like transferred and not broadband. Try to call multiple times to cancellation department and no way to reach them. and provisioning team saying first we take phone line then provide broadband and it can take up to 20 days. My old broadband connection is went offline in 3 days and bonline is no way near providing connection. And my business is offline. Their executive is saying since we are not having service with them they are not accountable for any issues. Worst customer service ever .. And they are showing 9.2 out of 10 review rating on there site. I cant believe no one else having issues.