written by kmarkham on 30/08/2017
Well, were to begin ! From start to finish this has been a disaster. After three years with this company this was my first claim and to say I am disappointed is an understatement. I had a consultation for a suspect tumour on my eye rim. After the operation the aftercare appointment was to remove the stitches, apparently this is also a consultation too so that was entire allowance for the year. Unfortunately I had a inflammation and a infection which needed to be address. Now, that is also a "consultation " not aftercare. So despite the fortune that I pay every month and each monthly payment is more that the " consultation" fee I do qualify to have my after care paid as each visit whatever it is for is classed as a consultation and you are only allowed two !!!! That is not made clear . Well I am cancelling my policy and will put my monthly subscription towards my " consultations ". What a rip off.