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“Faulty goods but refuse refund”
written by 286Townsend on 29/08/2017
Item worn twice but then broke. Asked for refund and told they don't do refunds. Quoted Sale of Goods Act and Consumer Rights Act. Still refused to refund me. Told them that they were breaking the law and announced it when shop was full of customers and told other customers not to buy there. Suddenly got a refund! Blatantly flouting the law. Awful service won't buy there again!
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