written by 350Steele on 27/08/2017
I rented a car with limited mileage. When I returned the car I was informed that if I had paid €40 at pick up I would have had unlimited mileage. I was subsequently charged €280 extra.
I have tried though Firefly and Hertz to get my money back but Firefly insist I was told and Hertz will not override that decision. The implication is that I am lying.
I also had to queue for over an hour before being attended to at pick up.
Please do not use this company.