written by Kaseyw1986 on 24/08/2017
Like most I had a real bad experience with this travel agent. I booked a return flight but did not receive any booking confirmation nothing. So I decided to give them a couple of days thinking they must be well busy. After a few days still no email or telephone call they did not return any of my calls/emails by now I was getting angry, anxious and upset checked the reviews and my god my heart sank only to see so many bad reviews.Did some research and found an address for air travel which happens to be close to my mother's home address. Typed it in to my sat nav which actually took me to its sister company I went in there aggressively angry only to find the staff friendly and helpful they could not believe what had happened to me I gave them a booking reference and they gave me all relevant documents even changed my flight to better ones.
All I can say is avoid air travel experts at all costs because they definitely ain't NO experts. I hope this review was useful