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“Stay away from them ”

written by Chafi123 on 18/08/2017

The pick up of this car with Goldcar was the worst experience I had in my life in picking up a car. And I certainly rented a lot of cars all around the world.

 the first instant, when they told me that what I had paid for the full insurance with AXA was no good at all, saying that AXA sold me a useless insurance. They clearly do this all the time as they had a copy of AXA's T&Cs all overwritten with the alleged undercovers. They mentioned ridiculous costs for repairs as examples.

Then, the damage report on the car did not include all the damages the car had. And it was a huge problem having them acknowledge this. They kept me waiting 15 minutes at the desk just for the sake of it. And they enjoyed doing so!

Then as it is in many reviews here, having a report of the return of the car in perfect conditions was a new huge problem.

And then there's the gas. I drove less than 300 km and they charged me for 35 litres... No car consumes 12 litres/100 km!!

Stay away from them !