Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
9565354

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“I called 118 118 in a hurry to get a number. I knew...”

written by on 17/08/2017

I called 118 118 in a hurry to get a number. I knew that I would be charged about £1.20 for this service. I was asked if I wanted to be connected to which I said yes. Upon hearing the message that the charge was now £8 a minute I disconnected. However on checking my phone bill I was charged just over £10 for a 38 second call I called 118 customer services and complained and have been promised a refund by cheque. This service should not be allowed and any government that allows this blatant extortion should hand their head in shame. Consumers should be told about charges upfront. My advice to anyone never call 118 118 and if you have been charged complain to OFCOM your local mp and local councillor.

Was this review helpful? 0 0