Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

9565182

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Miss-leading photos and very low quality product!!!!”

written by kerbhu on 16/08/2017

The product received was of a very poor quality. I saw the product to a jeweler and several people and all confirmed that the quality was really poor for the price paid. Customer services representative promised a substitution of a better quality in a few days to have on time for an aniversary.During this period non-email sent was answered, After waiting for the delivery day without delivery. I contacted customer service by phone and the shocking news was that they changed their opinion, and didn't send any substitution. Refunding was only offered in that moment (if they were not sending a substitution why they didn't refund immediately) In resume I didn't have the item either the refund on time for the anniversary.
Very poor customer service, as after they promised to solve the problem, they decide to change their mind without communicating it, and they didn't offer any other help or support.

Was this review helpful? 3 0