Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
95637

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“Absolutely bad customer service! My experience...”

written by gutted44 on 11/10/2008

Good Points
Habitat has some nice merchandise, decent quality. Wide range of design options. Rather modern. I quite like their products and also the more "gadget-like" ones.

Bad Points
Website is almost useless and difficult to navigate. Doesn't really provide enough information.

General Comments
Absolutely bad customer service! My experience in-store correlates with the online experience. Wanted to buy an item in their Richmond (UK) outlet. Although this product was on display and (according to their database) in stock, the shop assistant couldn't find it. She was not willing to search for items in their storage room as "shop was too busy". I'm expected to return once the item has been found! So basically she was too busy and/ or lazy to make a sale! I'm asking to make a sale but this is too much effort. I've always been under the impression that shop assistants are employed to make sales. My problem is, the item I wanted to buy needs to be compatible with another piece of furniture I have bought from them. Can not substitute. Never again will I buy from habitat. Too much inconvenience. And you can't even order this product online.

Was this review helpful? 0 0