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“Absolutely useless”

written by Higginsoy257 on 09/08/2017

Booked a flight from London to Korea (Asiana Airlines), on the aisana airline website, after I logged in it says if reservation not ticketed in 1 week it might be cancelled. So I called them, took me 3 full ring-til-cut-off before someone picked up, who then told me it will be ticketed within 48 hours. After 3 days still not ticketed so called again, took 9 full ring-til-cut-off before someone picked up, who then told me everything will be fine as long as I have the reservation number. Checked on the asian website the day after, couldn't even log in to see my reservation anymore so I emailed them and no reply. ABSOLUTELY USELESS ESPECIALLY THEIR CS (who are also super rude over the phone).

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