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“Avoid like the plague.”

written by Gillbo123 on 02/08/2017

From the start I wish I had read the reviews on this site and could have saved a lot of problems. The salesman promised a lot but delivered nothing.I could have got two chimpanzees from Edinburgh Zoo to do a better job fitting the windows.Four window sills deeply scored by I assume a stanley knife, one window handle a different colour,the kitchen window was scored on the outside right through the rosewood colour to a very noticeable white,on the inside tiles ripped from wall and a two foot crack up the inside wall,terrible job and we learned at least ten new swear words from that 3rd rate fitter ( I use the word fitter very loosely).The scaffolding was left for at least 12 days.A supervisor came in but only to have us sign a guarantee activation form which turned out to be the completion slip,while they were still working. This was done to release the funds from the bank after which Penicuik wash their hands of you in every way. The one star was being generous. Dont fall for the emergency cover first year free.  As for the finance there is a 50 day interest payment the trick is to pay 99% in a lump sum leaving a very small amount they can charge 50 days on you still pay interest but only on what is left you can make early repayments without much of a charge,one up for the good guys.If you don't mind being overcharged lied to and mugged in your own living room and get left with a terrible job you can do nothing about I recommend Penicuik be warned.I also don't mind them knowing our name expecting you but please don't send King King and Clyde back send two new chimpanzees.