written by cellis56 on 07/05/2008
Good Points
Looks cool.
Bad Points
Heavy, heavy, and heavy. Needs constant babying, maintenance, attention. Loses suction. Filter needs washing every time you vacuum. Customer service rotten.
General Comments
The thing sounded as if it was full of marbles when I first assembled it and turned it on. Customer service was minimally helpful. Still sounds that way whenever it doesn't like the thickness of the surface it's not sucking anything off of. I hate this cleaner and feel like a dummy for having paid $500 for it. My advice, buy a Eureka for a fraction of the price and spend those hours reading instead of cleaning all the parts of your vacuum cleaner in the vain hope that it will function as advertised. What a joke. I was not surprised to read that independent tests on the Dyson showed it to be no more powerful than any other cleaner. Frankly, the one I have is far less powerful than most cheaper vacuums.