written by on 24/07/2017
I hired a car in Santiago Airport. Everything was fine. I handed back the car in perfect condition. The staff member said it was fine and we signed the sheet. £ days later i was told 200 euros would be taken from my credit card for a mark on the bumper. This was clearly not there when i handed the car back. I tried following their complaints process but it is like a brick wall. DO NOT RENT FROM GOLDCAR IF YOU WANT TO AVOID THIS I normally rent from Hertz and I have never had a problem at all.