written by DrakeBurton313 on 20/07/2017
any shop that uses parcelforce I will be boycotting, they are the worst company I have dealt with, and I have dealt with some pretty awful companies in my time.
I purchased an item from a store which was about 60miles away, Parcelforce were meant to deliver it on Thursday but never turned up, on their tracking system they said they had been but I was in all day an they never arrived, left no card either.
as I had the tracking number I checked about 4pm as it still hadn't turned up and it stated they attempted delivery...
rang them and appartently is was too late to reschedule a delivery and it was automatically sent for re-delivery Friday, I needed to ring back on Friday before 11am, I did so and requested a Saturday delivery, they would call me back to take payment... never happened, and no Saturday delivery
Rescheduled for Monday after contacting the original supplier for them to deliver to my work address.... they delivered to my home address again...
I finally got my parcel by driving a 80mile round trip to their "nearest" distribution center ... I could have drop to the shop quicker
I will never shop anywhere that uses parcel force, I don't care if its cheaper, so shops be warned parcelforce is losing you custom and pushing their rubbish reputation onto you. and if you only use parcelforce ill just go elsewhere.
even Hermes and the other rubbish companies are beter than parcelforce, parcelforce is dog rough hell hole of a company