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“Disgusting service. You are treated as of no value.”

written by 343Barnett on 16/07/2017

Remind me NEVER to buy anything from Vespa Dealer METROPOLIS in Vauxhall. Spent an hour travelling there for an arranged test ride.. was made to wait 40 minutes while they faffed around, then they could not get the test bike working because the battery was flat.. then waited 45 min for them to charge the battery.. they could not even manage to get that done. They barely even apologised for wasting my entire afternoon. To think I was contemplating blowing £7,000 on a fully kitted and tweaked GTS 300 with them.

The guy dealing with me was pleasant enough but didn't really give a damn about me. The rest of the staff were arrogant and elitist with a superior attitude. I had a similar experience in this very same store about 6 years ago and it was exactly the same, little has changed.

Appalling service. That would never happen with BMW.

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