written by 1983Shields on 11/07/2017
All of the previous reasons for poor reviews for Virgin apply but include harassment when no service provided at all in our case.
Intended to move from BT for an apparent better deal via Virgin dated fixed for changeover reminder the day prior that the change is all arranged. On the day told Virgin could not provide service because of technical reasons!
BT meanwhile cut off our Broadband lost for over a week trying to resolve!
Attitude of Virgin simply deplorable still getting payment demand 5 months later!