written by Ratbag1946 on 08/07/2017
Joined the club and ordered an item on 29th June. Item sold out quickly but had ordered mine before this happened, so expected to receive in 3-5 days as promised in their e mail of confirmation. Still waiting for item and club membership pack, 8/7/17. Also ordered more items on 1st July one has arrived, the other I am told by the automated service has been shipped and delivered! Not to me it hasn't! Called the customer service line (13p a minute!) after 8 minutes and no satisfaction, was cut off from their end. No reply to e mail I sent requesting information on my order, ha ha no reply to that either. Very poor service, will not be using them again and certainly will NOT recommend to anyone else