written by richard.obrien on 04/07/2017
Purchased the Zephyr 60". Purchasing process was not without its issues and who else levy's charges against use of paypal?
During installation the labelling of the Mains connector-block was identified to be completely incorrect, encouraging the installer to wire Live to Earth, Neutral to Live and Earth to Live. Potentially FATAL.
Having brought this to the attention of the company, there was no apology, no concern whatsoever!! Frightening for a company that prides themselves on Customer Service.