written by Yesenia454 on 28/06/2017
I wanted to upgrade my mobile. It has taken hours...from waiting to speak to an adviser 15+ minutes who told me that they no longer supplied them and to go to Carphone Warehouse, to trying to get thru to customer services to register my complaint. I would have binned them off had I not had been contracted with them for broadband and landline. I will be seeking an alternate provider in due course...not going through all that again.