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Review Number	9525914
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“Not expected this!”

written by Caleo462 on 22/06/2017

If you are reading this review this is to have your attention on sofology Insignia range. This is one of the top sofa they are selling with price tag of £1599 for a 3 seater. This sofa has an old style of recliner which leaves a gap for a tennis ball to get in when fully reclined and caused my son hurt his elbow to sharp corner beneath the gap. On calling customer service the reply i get is why don't you look at the display furniture carefully with no regards/concern for the customer satisfaction and offered a replacement at fees of £479 with no refund option at all. Avoid this sofa if you are not stuck as me!

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“Not expected this!”