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★☆☆☆☆

“Delivery meltdown”

written by daveyoung33 on 16/06/2017

It took four failed attempts at delivery and 8 fruitless hours waiting at home before I got my goods. To his credit the director of their delivery company, Panther, did ring me at home when I sent a registered letter of complaint, and Chantelle from the director's office at Habitat was lovely and eventually sorted it.
But really, to keep using the same failed software delivery notification technology long after it had failed when it was clearly obvious they should have reverted to a manual system does neither company credit and damages their brand. I've been a big ticket Habitat customer since the 1980s, but never again - there goes the sofa I'd planned to purchase - and would heartily recommend other prospective customers to look elsewhere

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