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“WRONG INFORMATION”

written by Laurenhopeey on 30/05/2017

I am very disappointed with late rooms!! I booked a hotel in Blackpool and received confirmation however less than 24hrs before being there i got a call saying there isn't actually any rooms at the accommodation i booked. I was panicking as i had already bought my transport to get down there as i had got my confirmation.

When a young man spoke with me he said he had another hotel available, my reply was 'anything is okay as long as i am not paying anymore than i did on the previous and that breakfast is included.'

At first the price given for the hotel i stayed in seemed pretty reasonable until i got there and asked when breakfast is served and the hotels reply was ' they don't do breakfast' I was unhappy for the fact i had gotten told the hotel did breakfast as that is why i was willing to pay the price i did.

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