Written on: 07/01/2010
Don't ever use this service.
Save you time and money and get it unlocked somewhere else!
Extremely poor online costumer service, very incompetent!
Seven days now and counting, I'm still waiting for the correct code.
I have provided photos of the serial/model number, error messages, and they still cant figure it out.
Calling Visa now and reporting them as a fraud. I know it's only $10 but still.