written by briangooderham on 13/05/2017
I used Agoda to book a NO SMOKING double room at the Grand Metropol in Blackpool!! The room they gave me intially was a SMOKING twin room which of course stank of stale smoke!! There was no towels in room and couldnt get wifi so went back to reception and they changed my room to the one Id booked in the first place!! I asked about the wifi to be told that none of the rooms in hotel have wifi which is contarary to what it says on the Agoda Website!! Glad it was only one night!! The Metropole would be much improved if a tsunami or earthquake would wipe it off the face of the earth and could then be rebuilt. Horrible place and Agoda need a kick in the credntials also for advertising things that the hotel dosnt have