Written on: 01/07/2010 by Christina M (2 reviews written)
AAAAAARGH! I bought this infuriating toy back in February '10 for my 3 year old and its been nothing but problematic. What's worse is that I paid over the odds for a special edition pink one. £45 wasted.
Once we figured out how to fix the "freezing" (pressing certain buttons in combo to reset it) the charger decided to become tempramental and only charge when it wanted to. Now the computer doesnt see the connection at all so we cant put any songs or movies onto it.
Thinking that it was the safer option, we had purchased it directly through the website iTeddy.com so that if any problems arose then we wouldnt have to deal with a 3rd party. How wrong could I have been. I called the number on the website (Some place in Essex) I was told to contact the number on the website I had bought it from. I told her I WAS calling the number on the site. No joy. She told me to look through the paperwork and call the distributor. Only other number I found was the warranty registration card number. I called it and got: "MIKAH EYEWEAR"of Bolton, suppliers of optometry equipment!!!
If the official paperwork for this award winning, innovative and quite frankly, expensive must-have toy shares it's telephone line industrial estate unit in Bolton, then I would suggest that everyone steer clear!