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“Sorry guys, it just does not work. Maybe easy to use,...”

written by on 03/09/2010

Sorry guys, it just does not work. Maybe easy to use, but doesn't work. Lots of features, storage, priced right, nice enough customer service, but nothing could EVER get resolved. I had tickets marked resolved that were not; tickets that magically got lost (I even had the email confirmation); etc, etc. I had to ask for an extension on the 14 day trial to try and get things straight! But I finally gave up. Online manual is virtually useless. When I called or tried to online chat with support, my average wait was probably in the 30 to 45 minute range. Either they don't have enough support, or there are too many things going wrong. I had 23 users in the company with nothing but complaints.

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