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“Was a bit anxious after reading the reviews below as...”

written by catapuss on 18/02/2011

Was a bit anxious after reading the reviews below as someone had bought an overnight stay for me from lastminute. I was prepared for rude staff and a bad experience. However the reality was as follows, I pre booked a facial, if anyone thinks you can just rock up on the day and expect to get an appointment, well you're just silly! So check in, yes the staff were friendly enough but went through everything at warp speed and I didn't get anything they said, no matter though, it's not hard to figure out what is what. The room was lovely, clean and big enough, although it was a double bed rather than king size, music was good on demand on the tv, but only 5 channels and not great signal and the bathroom was lovely, nice big bath.



The massage was wonderful and my husband enjoyed his too, the facial I had was also great and the therapist was very professional no inane chatter and extremely relaxing. So, food; dinner was good, it was included in the deal and portions were good, restaurant staff very attentive and hubbie reckoned his steak pie was the best he'd ever had and we were too full to have pudding. Breakfast was also included in our deal and you could choose to have this in your room, which we did and again, it was great, hot and exactly what we wanted to eat in bed, fantastic.



Really don't understand what everyone is complaining about, I thought the staff were ok, facilities great, enough beds by pool, pool good temp and beds free in relax room although nattering ladies prevented any relaxation! Definitely good value for money and really enjoyed our stay!