Written on: 12/04/2011
Do not use - I had a similar experience with an item out of stock, and after 4+ emails asking for my money back I have opened a dispute with PayPal.
I have asked PayPal to suspend their account (they trade as Love Clothing too) - I WOULD URGE EVERYONE ELSE WHO HAS BEEN STUNG BY THEM TO DO THE SAME - if PayPal get enough complaints they will shut them down.
I also plan to approach the Office of Fair Trading with a view to getting their website shut down.
AVOID AT ALL COSTS!