Written on: 20/06/2010
We were bought this as a Christmas present Dec 2008, by my father-in-law and it still works great. So does his and my sister-in-laws, which he bought at the same time. Ours is used to make on average 6 hot drinks a day, and occasionally for hot water for cooking. We live in a hard water area, but have not bothered buying the filters as quite expensive. We have run vinegar through it about every 3 months using the cold water button.
It doesn't dispense boiling water, but hot enough for a drink for us, and our friends think it's great.