Written on: 17/11/2010
I have been with Castle Cover for 3 years for buildings cover and was very happy with their service. Suddenly I received a letter from them saying they wanted to speak to me about renewing so I rang them. I was passed to 2 people who told me because I had made a small claim 2 years ago they were considering not re-insuring me! I had to speak to "my" consultant who was busy and 4 days later despite chasing him I am still waiting to hear from him. Beware - this firm is not a member of the Association of British Insurers and make life very difficult for you. Not recommended.