Written on: 22/12/2009
I have been using TGEL original formula for a long time (5 years) with great success to control my psoriasis. I have a finished bottle that I acquired last year and the ingredient states "0.5% Coal Tar,(Neutar Solubilized Coal Tar Extract 2%). Now I have found that the medicinal ingredients have been changed recently to "0.5% Coal Tar/Goudron Mineral (0.5%) and this chnge in the Medicinal ingredient is causing adverse effect on the control of my condition. This change also requires the more frequent use of the product to control the itchiness and psoraisis. With respect to the Medicinal ingredients, there is a noticeable stronger aroma with the product and the aroma will stay longer in the scalp/hair region and hands even after rinsing well. In addition, the new raw material has reduced the effectiveness of the product.
I complained to Neutrogena via their website and received 2 coupons for free products and a refund also.