Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
871561

Why are you reporting this review?

★☆☆☆☆
WRITE A REVIEW

“Last year I spoke to castle cover about Home &...”

Written on: 28/03/2010

Last year I spoke to castle cover about Home & Contents cover INCLUDING Home Business insurance (public liability for the occasional visitor, some items held for repair and a small amount of business stock). They said they could do all that APART from the business stock. I readily agreed since this insurance is almost impossible to find. When the policy arrived it specifically EXCLUDED business insurance. When I queried this I was passed between people saying "we don't do it", and "of course we do it". They kept stringing me on with promises of an "updated policy" which never arrived. I eventually spoke to a senior adviser who confirmed they did NOT provide this cover. I sent them an official complaint about being mis-sold insurance and heard nothing. In my view, not to be trusted. I've only given stars because I HAD to - they do not deserve it!