Written on: 14/02/2011
I have read some reviews about Think Banking and therefore thought I should share my own experience. Like many people at the moment I have struggled financially and as a result not been able to get a bank account. I contacted Think Banking and can HONESTLY say the process has been nothing but a dream since I started with them. Staff are extremely helpful and friendly and can communicate and comprehend English! Yes there is a management fee but you will never receive a fee from them for not having sufficient funds as they deal with all your bills for you. No bounced or returned items! Complete peace of mind that the card you are using has the amount of money you have available to spend on it, nothing more, nothing less!!
Getting through to money managers, does sometimes take a couple of minutes, but once you are through you get perfect customer care, which is probably why you do have to wait a short time...personally I prefer the wait to be guaranteed excellent customer service.
Also for those who are 0844 number averse, use SAYNOTO0870 and get a free phone number for Think Banking.
Seriously, I would recommend Think Banking even for those people with good credit scores. No bank charges, no bounced or returned items, bills managed for you and perfect customer service, who could ask for more??