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★☆☆☆☆

“Appalling Service! ”

Written on: 03/02/2010

Appalling Service!

HP have a policy of outsourcing many of their after sales services to 3rd parties, and do not monitor or control them. Result - your problem gets handed off to people who couldn't care less. HP will not intervene, there is no escalation and I was even told by them to take my after sales promotion problem to Trading Standards!