Arrived in the right place on the right day
Plant was not as ordered
I ordered a lovely looking potted red anthurium plant for my sister. When I actually saw the plant a couple of weeks later it was an ordinary looking peace lily. When I emailed they just quoted the small print that they can substitute if the ordered item is not available. When I emailed back that I didn't think the swap was a fair one I received no reply. I now don't trust them to use again.